We send all packages with PostNL. You will automatically receive a track & trace from us via e-mail. If you have not received this e-mail, please check your spam box.

Shipping and handling charges

Netherlands: €7.95 (Free shipping from €150,-)*

Belgium: €7.95 (Free shipping from €150,-)*

Germany: €7.95 (Free shipping from €150,-)*

Luxembourg: €7.95 

Austria: €13.95 

France: € 14.95

Spain: €18.95 

Italy: €16.95 

Denmark: €13.95

Ireland: € 20.95 

Czech Republic: € 27.50 

Sweden: €23.95 

Slovenia: € 29.95 

Portugal: € 19.95

Malta: € 39.95 

Poland: € 26.95 

Hungary: € 39.95 

Romania: € 36.95 

Estonia: € 29.95

Lithuania: € 29.95

Latvia: € 36.95

Greece: € 36.95 

Croatia: € 36.95 

Prices are ex. VAT.

* Excluding dog food from 10kg. Shipping costs from 10 kg are calculated per package of max. 22 kg.

United Kingdom: EXW

Switzerland: EXW

You can buy goods from us on EXW basis (EX WORKS) which means that you arrange shipping yourself. You will let your freight forwarder or courier pick up your order at our warehouse in Breda (The Netherlands) and let them take care of transport and customs declaration for you.

IMPORTANT! There probably will be additional regulations and fees for importing products that contain animal, dairy and starch (basically all Non-Vegan food products). Please inform this with your domestic customs office to prevent problems and unwanted extra costs during customs declaration BEFORE you place your order!

After we have received your payment we will pack your order and update you with the size and weight of the parcel(s). You will have to take care of the rest from there and arrange the pick-up at our warehouse.


Delivery times

Below you will find the average delivery times per country:

Netherlands: 1-2 days*

Belgium: 1-2 days*

Germany: 2-4 days*

Austria: 5-9 days*

Luxembourg: 2-5 days*

France: 2-4 days*

Spain: 3-5 days*

Italy: 3-7 days*

Ireland: 3-7 days*

Czech Republic: 5-9 days*

Slovakia: 5-9 days*

Denmark: 5-9 days*

Sweden: 2-4 days*

Slovenia: 5-9 days*

Portugal: 5-9 days*

Malta: 5-9 days*

Poland: 5-9 days*

Hungary: 5-9 days*

Romania: 5-9 days*

Estonia: 5-9 days*

Lithuania: 5-9 days*

Latvia: 5-9 days*

Greece: 5-9 days*

Croatia: 5-9 days*

*Guaranteed delivery times?

We are dependent on PostNL for delivery, so delivery times are not guaranteed! In 99% of the cases, everything just goes as planned, but it can occasionally happen that a package is delayed.